1. What materials are your bags and accessories made of?

Our products are handcrafted using high-quality materials, primarily 100% natural cotton, authentic hand-block printed fabrics, and durable quilted inner linings. Product-specific details are listed on each item page.

2. Is your fabric printed by hand?

Yes! All of our products feature traditional hand-block printing done by skilled artisans in Jaipur. Because they are handmade, minor variations in print and color may occur, which makes each piece unique and beautiful.

3. Do you offer custom sizes or designs?

Yes, we love making custom orders! We can customize bag dimensions, pouch sets, or adjust strap lengths (like on our quilted yoga mat carriers). Please contact us at support@usalover925.com or usalover925@gmail.com with your request before ordering.

4. Do you ship internationally?

Yes, we ship worldwide. Shipping options and estimated delivery times will be shown at checkout based on your location.

5. How long will my order take to arrive?

We believe in fast processing! We usually dispatch orders within 1–2 business days. Shipping within India takes 3–7 days, and international tracked shipping generally takes 7–15 days, depending on the destination.

6. Do you offer free shipping?

Yes, we offer free standard shipping options on orders. Please check the checkout page for specific country delivery rules and shipping rates.

7. Can I return or exchange my item?

Absolutely! We offer a 7-day return & exchange policy. The item must be unused, unwashed, and in its original packaging. To start a return, please email us at support@usalover925.com or usalover925@gmail.com.

8. What if I receive a damaged or incorrect item?

We are so sorry for the trouble! Please email us within 48 hours of delivery with clear photos of the issue, and we will resolve it for you immediately.

9. Is my payment information secure?

Yes, 100%. All transactions on our website are processed using secure SSL encryption and trusted payment gateways. We never store or share your credit card or payment details.

10. How can I track my order?

Once your parcel is dispatched, you will automatically receive a tracking number via email to monitor its journey.

11. How do I care for my quilted fabric products?

To maintain the vibrant colors of the natural dyes, we recommend gentle hand washing with cold water or dry cleaning. Avoid using harsh chemical bleach and dry them in the shade.